Gary's Postcard Surprise

Social Worker Amy Norris with Gary

Amy Norris, a social worker at Carolina Caring, is passionate about helping those in need, and that often means going above and beyond to help her patients make the most of each day. Recently, her patient, Gary, expressed how much he missed traveling, and it sparked an idea. Through social media, Amy and Carolina Caring asked the community to send Gary postcards from their summer vacations to cheer him up. The request quickly went viral, with community members expressing their interest in getting involved and encouraging others to do so as well. Cards were mailed to Carolina Caring from all over the world.

When Amy brought the huge pile of postcards to Gary, he was overwhelmed with happiness and even teared up at everyone’s kindness. Many of the cards had inspirational messages on them, along with scripture that wished him well in his journey ahead.

Gary started his globetrotting adventures as a young man, with a few dollars saved up from birthday presents and Christmas celebrations. Now, many years later, he is unable to continue his travels due to his health and other challenges. The postcards are the next best thing. They brought to mind some of his favorite memories — exploring new places and experiencing different cultures in faraway lands like China, Singapore, Thailand and France.

Gary was so excited to show Amy the cards he got from all over. She loved hearing about how each one made him feel, and it inspired her even more in her vocation as a social worker. "It's so touching to see the community come together for Gary," says Amy. "It’s been so uplifting to see his reaction to the postcards he has received — each and every one made his day."

Carolina Caring Celebrates Three Years of Cardinal Kids

Cardinal Kids Director Dannelle Hester blows bubbles with our first pediatric palliative patient.

Carolina Caring’s Cardinal Kids Program recently held a special event to celebrate how much progress the pediatric program has made in just three years. Staff, board members and other supporters gathered for the happy occasion, where it was announced that the program has delivered expert palliative and hospice care to more than 100 seriously ill children and their families.

The program was inspired by the personal experience of Dannelle Hester, the program’s Director of Pediatric Palliative Care, whose son, Ethan, was the first child served in the organization’s Catawba Valley Hospice House. “When my son experienced a serious illness, we longed for the emotional and physical support that comes from a program like Cardinal Kids,” says Dannelle. “The holistic approach offered by the program really supports families and gives them time back to spend with their children.”

Established and funded as part of a grant from The Duke Endowment in 2019, this unique pediatric specialty program began as a pilot and quickly grew throughout its first three years. Currently, it is funded partially by Medicare, Medicaid and private insurance, but the program is primarily supported by fundraising dollars secured by Carolina Caring and Carolina Caring’s Foundation. 

While other pediatric palliative programs deliver home-based, private-duty nursing, Cardinal Kids offers a full spectrum of pediatric specialty care for children ages 0 to 18 through home visits by board-certified doctors and nurse practitioners. By bringing together different pediatric health care specialties under one program, parents don't have to face serious illness alone or jump through hoops to try to find what treatment protocols are best suited to their child’s individual needs.

“Cardinal Kids is a wonderful program that I am so grateful for,” said Kerry Fleenor, Mother of Emily Fleenor, the first child served by the Cardinal Kids program. “The support we received was unparalleled and made all the difference in helping our family heal.”

Another unique feature of Cardinal Kids is the prenatal program for families who have discovered their babies may be born with a life-threatening condition — news of which can be overwhelming.

“I am humbled and reminded of our mission and purpose when our team shares stories of walking along side parents when their child is experiencing a life-threatening illness,” says Dana Killian, President and CEO of Carolina Caring. "We're so honored to support families in our community during some of the most difficult times in their lives."

For more information about the Cardinal Kids program, visit CarolinaCaring.org/cardinalkids.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit healthcare provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org.

Carolina Caring Announces 2022 Scholarship Recipients

Carolina Caring, a regional serious illness provider, is pleased to announce that Madison Greene and Hannah Spurling have been selected as winners of its 2022 VolunTeen Scholarships. These $500 awards recognize young adults who generously give their time and talents to support Carolina Caring’s patients and families. The scholarships are made possible by generous donors.

Madison is a graduate of Langtree Charter Academy in Mooresville, N.C., and has been volunteering as a greeter at Carolina Caring’s Catawba Valley Hospice House for more than two years. She has also assisted with special projects, including Easter baskets for the nonprofit’s pediatric program. She has decided to pursue a career as a nurse and will be attending Gardner Webb University this fall in order “to learn everything that I can."

Hannah is a graduate of Burns High School in Lawndale, N.C., and has been a greeter at the Catawba Valley Hospice House for more than a year. She has also assisted with administrative duties such as mailing inspirational cards to patient families. She will attend Appalachian State University this fall and is “excited to pursue a degree in counseling to help those who need it most.”

Carolina Caring’s VolunTeen Program includes 17 young adults ages 14 to 18 who give back to the community while learning important life lessons. “I’m so proud of these exceptional young women,” says Dana Killian, Carolina Caring President and CEO, “As they start their journey toward becoming future leaders, I have no doubt they will continue to make helping others a priority."

To apply for this scholarship, applicants must be current teen volunteers at Carolina Caring and accepted to institutions of higher learning. For more information about volunteering for all ages, visit CarolinaCaring.org/volunteer-opportunities or contact the volunteer department directly at 828.466.0466.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

A Daughter's Story of Love and Care

Jeanie Decker (left) and Rowena Greene (right)

Rowena Greene's wit and humor shined through, even as dementia began to take its toll on her. Her daughter, Jeanie Decker, recalls spending summer afternoons with her mother at her grandmother’s fishpond, Poplar Fish Lake, which was a precious spot for them.

Rowena would help her mother with some of the duties around the lake and Jeanie would fish and enjoy time with her mom and grandmother. It was a time of fond memories for Jeanie in the small town of Sawmills, N.C.

But as time went on and Rowena’s disease progressed, it became more difficult for Jeanie to care for her. So, she decided to call Carolina Caring, a local serious illness care provider, for supportive hospice care.

"It was a long and difficult journey following my mother’s dementia diagnosis,” says Jeanie. “I am so very thankful to have experienced such love from the nurses, aides and volunteers at Carolina Caring, who had endless compassion as they assisted with Momma’s care."

Jeanie and Rowena's lives were touched by so many special people at Carolina Caring — including Harley Hood, a CNA who bathed Rowena every week; Tonya Church, a social worker who sat and told her stories; Chaplain Bruce Dayton, who brought light when both mother and daughter needed it most; and Cherri Scronce, RN, and Kathy Greiner, RN, who compassionately cared for Rowena. Jeannie is also grateful to Vivian Scott, a volunteer who frequently brought beautiful cards to her mother's room at the Catawba Valley Hospice House. What a joy it was for her to read them to her mother.

“Carolina Caring made the end-of-life process so much easier,” says Jeanie. “They gave us peace of mind knowing everything would be taken care of, so we could focus on the important things in life — and experience peace and comfort during mom’s last days.”

Dana Walker, RN, Provides Holistic Care that Inspires

Dana Walker, RN

Dana Walker, RN, has been named a “Care as It Should Be” Award Recipient by Teleios Collaborative Network (TCN). As part of this national recognition, she will receive a cash award to use to further her education or celebrate with her team. TCN supports nonprofit serious illness providers across the country with programs and services that allow them to better serve patients and advance their charitable missions.

Dana is a humble leader who is always looking for ways to empower those around her and help them grow in knowledge while developing skills to reach their full potential as caregivers. Her holistic approach to care makes her stand out. While many hospice and palliative care providers are deeply committed to the holistic needs of their patients, she tunes in to the unspoken needs of patients – to be heard and recognized.

Dana's dedication to her patients is inspiring. She will do almost anything for them, and their happiness is what brings joy in the work she does every day. From dressing up as a superhero or creating an unforgettable fishing trip to creating one more lasting memory, she has a knowing that it may be the final time her patients and families share these precious moments.

She has worked for Carolina Caring for many years, but it didn’t take her long to realize our patients and families needed a reason to smile, to laugh, and just enjoy life’s fun moments. That was when she had the idea to bring the fun to them. “It all started with reindeer ears at Christmas, bunny ears at Easter, and flocking yards with plastic flamingos during the summer,” says Dana. “To see the smiles and hear the laughter truly is the best medicine.”  

Her passion for providing care is matched only by her thirst to learn. She consistently collaborates with physicians, social workers and other nurses and nursing aides in order to best deliver comprehensive care. She is always honing her skills to provide excellence in what she does for each patient encounter.

Dana is dedicated to serving people from all walks of life and has developed personal insights about what it means to be truly helpful. She advocates on behalf of caregivers - young and old, rich and poor, as well as family members at any point during the patient’s journey. She cares deeply for each individual person and is thoughtful, both professionally and personally, when interacting with her patients with gives consideration towards cultural sensitivity.

Carolina Caring CEO Named Among Top Women Leaders in North Carolina

Dana Killian, President & CEO

Dana Killian, President and CEO of Carolina Caring, has been named among the Top 50 women leaders in North Carolina by Women We Admire, a national, online publication that recognizes and celebrates the accomplishments of today's women leaders across business, government, nonprofits, entertainment, sports and other fields of work and interest. Recognized for her important contributions to the healthcare industry, Killian has passionately pursued better health for communities by leveraging innovative technologies while nurturing a mission-driven workforce that consistently delivers exceptional care. View the full list of honorees here.

As the leader of one of the most comprehensive and forward-thinking nonprofit serious illness care providers in the nation, Killian has sought not only to improve health, but expand access to hospice and palliative medicine services, which have traditionally been underutilized for those who need it most, as the nation’s healthcare delivery models continue to evolve.

Her agile leadership style has been integral in Carolina Caring’s ability to continue innovating. In 2021, the nonprofit launched Carolina Caring House Calls, a program designed to serve patients who face barriers to accessing routine medical care. The organization will soon launch a remote patient monitoring program, which is designed to decrease hospital admissions and emergency room visits by improving patients’ wellness levels at home. The organization also continues to evolve its Virtual Intake Platform (VIP), which simplifies the referral to admission process for patients with serious health conditions. 

“I’m honored to be recognized by the Women We Admire alongside North Carolina’s most influential women,” says Killian. "It wouldn’t be possible without the selfless dedication of my team, who provide an unparalleled level of care for patients because they're driven not only by duty, but also by purpose and passion."

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit healthcare provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org.

Sunflowers Bloom in Carolina Caring Community

Article written by Chastity Logan (left)

Carolina Caring has been working on a special project for staff to make them smile. Ben Dungan, Carolina Caring Foundation’s Director of Grants and Database Administration, is an amazing horticulturist, among his many talents. With his help, along with Grief Counselor, Andrea Haas, and VP of Community Relations, Kelly Tate, we recently planted sunflower seeds at our Robinson Road campus and are now seeing these beautiful flowers bloom before our eyes.

Imagine a world where everyone has something to look forward to, whether it be an awesome new car or the ability to touch your toes with pride. For our staff here at Carolina Caring, we want them to not only be physically healthy, but also to be fulfilled — which is why Ben came up with the idea for sunflowers! The project started off small — just six growing spots on our campus — but if successful, it could “grow” to other areas as well.

Growing things is always a neat process.  You can watch something change and develop over time. You start out with a small seed and put it in a safe environment of soil to start the nourishment process. Then, you give the seed some water to encourage growth. The sun with its rays also provides sustenance. Then, we wait. Slowly, but ever so surely, a small stalk and leaf begins to emerge. It’s strange to know that a tiny seed can grow into something that we are all in amazement of, and that it matches what we see on the seed packet!

Carolina Caring’s Director of Community Relations, Rev. Sandi Hood, recently shared a sermon about sunflowers. I didn’t realize that when a sunflower is young, it turns itself to the east, ready to catch the sun’s first rays in the morning. But it does not just stay there. It continues to turn throughout the day, following the light of the sun. When darkness falls, it again turns itself to the east, ready and waiting for the sun to appear the next day. When the sunflower is mature, it keeps affixed on the east, always waiting for the rising sun. Sunflowers set their trajectory on the light, like we should do as well.

Andrea also shared some advice on how our team can be like a sunflower: Be bright, sunny, and positive. Spread seeds of happiness. Rise, shine, and hold your head high. Let this be our mantra!

I admire the work our team does each day for our patients and families. When we do our work, we are really sowing the seeds of love. Just like these sunflowers, we give them nourishment, but we also talk to them and pray over them, encouraging them to be strong and proud.

We all need encouragement from time to time. May the sunflowers on our campus represent encouragement to you. You can do it! You will have strength to make it today! 

Why I Want to Work for Carolina Caring

Chastity Logan, Volunteer Coordinator

Serving others has always been the theme of my life. I knew at a young age that I wanted to help people who are suffering. God has provided me with a gift of sensitivity and tenderness to be responsive to hurting people. I consider it to be a joy to be there for my co-workers, our patients, and their families. I thank God for these gifts and strive to provide excellent care to those who are in a difficult place in their life.

Carolina Caring is a great place to work because of the people who work here! In the Volunteer Department, we have a wonderful team. We are there for one another. We cross train in our department and believe that the only way to get things done is to work as a team! Jill, my coworker always says, "Teamwork makes the dreamwork!” In our department, we must think out of the box, and we wear many hats. One could say that the job is not boring by any means and each Day holds a new and exciting challenge!

A special aspect in my work is that I have a close relationship with the Hospice House and the staff who work in this area. We have compassionate staff who work with patients to make them feel comfortable and respected during their stay at the Hospice House. I help to coordinate the Hospice House greeters, Monday through Friday. It’s rewarding to work with the volunteers who have such a special place in their heart to offer service to our organization. Each volunteer has a ministry here. The volunteers make my job worthwhile, and they motivate me to do my best in my work at Carolina Caring. All the volunteers have unique gifts to share with us!

Before I had worked as a volunteer coordinator, I had taken on some unpaid roles, especially in my church. I feel that with this experience, I can understand the role of the volunteer, and I try to put myself in their shoes. Working with the volunteers and with our staff, helps me to think through the process of how a volunteer will perform his/her role or task. I try to recognize some of the obstacles volunteers may face and come up with solutions before the task is performed.  I’m a relational person and it’s important for me to get to know the volunteers personally so I can understand their personality and to determine the best fit for them and how they will be helping us at Carolina Caring. 

I’m passionate about finding a volunteer who engages well with a patient. It pleases me to have administrative volunteers on campus to help our employees. Our employees develop great relationships with the volunteers who work closely with them. After working with our volunteers so closely, they not only become someone we work with weekly, monthly, or every so often, our volunteers become part of the Carolina Caring family. I am honored and proud of our employees and our volunteers who are so dedicated to our mission at Carolina Caring: To provide world class, compassionate care by engaging all individuals and their families to enhance living. I truly believe at Carolina Caring, we can enhance living for people.

I encourage you if you are looking for employment or if you are looking for a meaningful volunteering experience, please visit CarolinaCaring.org/volunteer-opportunities or call 828.466.0466. You are here for a purpose. Consider Carolina Caring.

Carolina Caring Honored by Hickory Elks Lodge

Carolina Caring was recently honored by the Hickory Elks Lodge as a Flying the Flag Honoree for the impeccable way the organization displays American flags on its Newton, N.C. campus. With an esteemed history of serving veterans through its Carolina Caring for Veterans Program, the nonprofit is well versed in flag flying etiquette – from displaying its flags from staffs at the center point to ensuring the direction is facing appropriately.

The honor was presented by the lodge’s Americanism Committee Chair, Tracy Hentschel, during a Flag Day Ceremony, which included a brief history of the American flag and a demonstration of the Thirteen  Fold of the Flag, officiated by Rev. Todd Cook.

“We are honored to display the American flag at our Salute to Heroes memorial, paying tribute to veterans across the country and also the veterans we have the privilege to care for,” says Kelly Tate, Vice President of Community Relations at Carolina Caring.

Carolina Caring for Veterans is proud to be a Level IV partner of the We Honor Veterans program, an awareness initiative spearheaded by the National Hospice and Palliative Care Organization and the U.S. Department of Veterans Affairs. The program has also been recognized as a partner by the United States of America Vietnam War Commemoration Commemorative Partner Program.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

Hospice, Palliative Care, Home-Based Primary Care: What's the Difference?

There is often confusion about the differences between hospice, palliative care and home-based primary care. These three terms have distinct meanings, but can sometimes overlap when someone progresses through a serious illness. While there are a lot of myths about how to choose the right care for your loved one, there is no one-size-fits-all approach. Each type of care has its own unique features when it comes to how much guidance or treatments are provided.

Definitions

Palliative Care

Palliative care provides relief from the symptoms and stress of serious illness, with the goal to improve quality of life for patients and families. It focuses on managing the symptoms of an illness as opposed to curing it through traditional medicine.

Hospice Care

Hospice care is intended to provide enhanced quality of life for people who are facing the last chapter of their lives. It seeks to offer comfort and support so that individuals diagnosed with a terminal illness can achieve peace of mind in the ways that matter to them.

Home-Based Primary Care

Like a modern-day house call, medically complex or homebound patients can be seen by a specially trained healthcare provider in the comfort and safety of their home for routine medical care, like screenings and check-ups. Many providers care for patients in a variety of settings, including a personal residence or assisted living center. 

Eligibility

Palliative Care

Palliative care is designed to offer assistance and guidance on how patients can live as comfortable as possible with a serious illness. Although the patient may be seeking aggressive, curative treatments, they may still be eligible to receive this service.

Hospice Care

Hospice care offers those who are approaching the end-of-life stage the opportunity to have physical, emotional and spiritual support in their final days. To qualify, the patient’s doctor must certify that their life expectancy is six months or less.

Home-Based Primary Care

Home-based primary care is designed to serve patients who face barriers to accessing routine medical care.

Examples of Care

Palliative Care

Palliative care teams specialize in medical care for people living with a serious illness and co-manage care with their primary doctor. Teams may include nurse practitioners, nurses, social workers and more. The service supports patients’ physical and emotional needs during a very challenging time in their lives.

Hospice Care

Hospice care provides regular visits to patients at home or in hospitals, assisted living facilities and nursing centers. Team members include doctors, nurse practitioners, nurses, certified nursing assistants, social workers, counselors and chaplains. The Hospice Medicare Benefit provides patients with support for their durable medical equipment (DME), supplies and medications.

Home-Based Primary Care

Some home-based primary care programs focus on general healthcare needs, while others may focus on complex health conditions such as heart disease, congestive heart failure (CHF), cancer, COPD, Parkinson’s disease and more.

Payor Source

Palliative Care

Palliative care is typically covered by Medicare, Medicaid, most private insurance plans and private pay.

Hospice Care

Hospice care is covered by the Hospice Medicare Benefit, which typically covers all costs related to care. Medicaid and most private insurance also offer a hospice benefit.

Home-Based Primary Care

Home-based primary care is covered by Medicare, Medicaid, most private insurance plans and private pay.

Scope of Services

Palliative Care

Some palliative care programs provide a nurse practitioner who will make a home visit every 30 days on average, or more often as needed. These appointments are designed to give patients and families an opportunity to discuss how their condition is affecting them physically, emotionally and spiritually. The nurse practitioner will also review all medications and the patient’s current plan of care.  

Hospice

Hospice care programs provide regular visits depending on the needs of each patient. Nurses can visit up to once a week, certified nurse aides can visit up to twice a week, chaplains and social workers typically visit bi-weekly or monthly.  

Home-Based Primary Care

Home-based primary care services typically have nurse practitioners on staff who make home visits to medically challenged patients to provide them with basic medical care. These programs also typically offer telehealth as an option.

Where Can I Find Palliative Care, Hospice Care and Home-based Primary Care?

If you are caring for someone with a serious illness, Carolina Caring can help. The nonprofit offers palliative care, hospice care and home-based primary care to bring comfort and support throughout the patient’s journey. From diagnosis to treatment, services are available in a variety of settings, including your personal residence.

For more information about Carolina Caring’s palliative care, hospice care or home-based primary care programs, visit CarolinaCaring.org or call 828.466.0466.

Carolina Caring Recognized as Commemorative Partner in National Veterans’ Program

Carolina Caring for Veterans has been recognized as a partner by the United States of America Vietnam War Commemoration Commemorative Partner Program. The program allows federal, state and local communities to show their gratitude toward Vietnam veterans by partnering with local organizations to plan events or activities that honor those who served and recognize their service, valor and sacrifice.

As a proud partner, the Carolina Caring for Veterans program will conduct commemorative events to thank and honor local veterans, including those who were prisoners of war or listed as missing in action during the Vietnam War.

“We hope these events will provide an opportunity for people in our community to come together with those impacted by military service so they can share stories about their experiences, while also learning more information about how to best support our veterans,” says Cindy Stamey, Carolina Caring’s Director of Community and Veteran Relations.

Carolina Caring for Veterans is proud to be a Level IV partner of the We Honor Veterans program, an awareness initiative spearheaded by the National Hospice and Palliative Care Organization and the U.S. Department of Veterans Affairs. For more information, please contact Stamey at cstamey@carolinacaring.org or by calling 828.466.0466.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

Carolina Caring Celebrates CNA Week

Virginia Grigg Butler, CNA, loves knowing she can be of assistance in so many ways.

Nursing assistants (CNAs) are the backbone of modern healthcare. They work hard, day in and day out to make sure that people receive care when they need it most. During CNA Week, we want to recognize our outstanding team of hospice and palliative care nursing aides who go above and beyond and make an impact in big and small ways.

Here are a few words from our CNAs about why they love their profession.

Hannah Austin, CNA, loves helping others. She enjoys being a hospice CNA because it allows her the opportunity to work one on one with her patients in their homes, which is usually a more relaxed atmosphere. “When I first started with Carolina Caring 20 years ago, it was such a breath of fresh air to meet patients in their homes and truly make a difference in their lives."

Virginia Grigg-Butler, CNA, touches the hearts of her patients. She loves the interaction with her patients and knowing that she can be of assistance in so many ways. “It's such a warm feeling to be appreciated for the smallest task whether it be a smile, a thank you or a positive gesture,” says Virginia. “I love that my patients look forward to seeing me for conversation and company. It's such a beautiful endeavor, one that I'll cherish forever.” 

Lisa Tapia, CNA, loves making her patients feel special. She enjoys spending time with them and they look forward to seeing her friendly face, that is always there for them when it matters most in their lives. "I'm so happy," says Lisa. “My heart melts from hearing my patients’ stories and about how my caregiving brings so much joy into their lives.”

These are just a few examples of how our CNAs have a passion for caring for the patients they serve. To all our incredible nursing aides, thank you for sharing your gifts, and providing comfort and peace of mind to those who need it most.

Understand the Power of Music for Dementia Patients

Music has always been a great way to make people feel good. It's not surprising then, that dementia patients have responded positively when they've heard songs from their past. What makes these tunes so powerful? For one thing music can help encourage remembrance, which often becomes difficult as the disease progresses and symptoms such as confusion and memory loss set in.

Music for the Heart, Mind and Soul

Music has the power to bring people together in ways that nothing else can. It's often been said "music is our common language," and this couldn't be more true for those who are trying their best, but struggling with dementia or Alzheimer’s disease. Music triggers memories - especially emotionally charged ones like patriotic songs about freedom and pride, spiritual ballads reminding us of faithfulness over time and childhood favorites so inspiring they'll make you feel what it was like to be young again.

Music is the Universal Language

Music is universal. It unites people from all over the world with a common bond of rhythm and sound, no matter what their background or language may be. “As I volunteer in memory care centers for those suffering from dementia-related illnesses, I find it fascinating to see how music can bring comfort when nothing else will - especially if they know some favorite tunes by heart,” says Priss Ellis, Carolina Caring Director of Professional Relations, who volunteers weekly at Havens and Laurels Memory Care Center in Pineville, N.C.

Treating Dementia with Music

Music is a powerful tool for stimulating the brain in many ways. One way it can help people with dementia concerns how they hear new sounds and explore different styles, which may spark creativity as well. You don't need to be an expert musician - simple songs on your phone or piano will do just fine too.

In early stages of neurological disorder like Alzheimer's Disease (AD), individuals experience changes inside their head where nerve cells start dying off because there isn’t enough protein synthesis going on around them. Those with early-stage Alzheimer’s may enjoy the feelings and emotions that come when listening to different types of songs or even producing their own sound creations like singing along with a choir or playing drums.

Music to Lift Spirits and Minds

Music is something that we all have an emotional connection with, and it can be used to help our loved ones living in nursing homes feel better. When Priss visits Havens and Laurels, she often tailors her music to the residents according to what makes them happy. “It’s so heartwarming when they sing along with me, even if they haven’t spoken in months,” says Priss. “I’ve also found that patriotic songs on my favorites list draw older gentlemen who join in or snap to attention when they hear the music, even if they had been sound asleep moments before. When I learned they were veterans, it all made sense.”

Music is Magic

Music can be magic It's so powerful. When you're feeling down, one song will lift your spirits instantly, so it’s not that surprising that people with dementia respond to it. Priss adds that “the music seems to make the residents remember a happier time, which makes my heart swell.” Because they often miss out on connections between themselves and others during their daily lives, due largely from their memory problems, music can be like therapy for them. “Using music in this way isn’t hard,” adds Priss. “All we need to do is pick out a few of our favorite tunes, start singing and chances are someone will find healing through their memories as they sing along.”

Carolina Caring Hospice Volunteer Named Volunteer of the Year by AHHC

Christina McNally, Chief Strategy Officer (left), Bob and Nancy Hall (front and Center), Kelly Sigmon, Volunteer Coordinator (back) and Scott Lofland, VP of Palliative Medicine (right)

Carolina Caring is proud to recognize Bob Hall as this year’s recipient of the Association for Home and Hospice Care (AHHC) Volunteer of the Year Award for his outstanding contributions to supporting hospice patients in our community.

Bob began his career as a Carolina Caring volunteer more than 12 years ago providing much-needed companionship to patients and their families. Prior to the pandemic, Bob visited patients several times a month in person. When public health needs forced social isolation, he shifted to calling patients and sending them cards frequently, to let them know how much he cared.

“Bob accepts his patients exactly where they are, no matter their circumstances or needs,” says Kelly Tate, Carolina Caring’s Vice President of Community Relations. “He’s quick to take on any assignment and is invariably humble and gracious. He’s gifted with a servant’s heart.”

Those who have worked with him at Carolina Caring say Bob has always been interested in his patients’ lives and wants to be a part of their journey. He is kind and thoughtful and creates lasting bonds with people by connecting with them emotionally and spiritually, offering his support from a place of deep appreciation and respect. When he is thanked for volunteering, he is reluctant to give himself credit, simply stating, “It’s my honor and pleasure to serve.”

The AHHC HOME (Honoring Outstanding Merit and Excellence) Awards recognizes home care and hospice heroes for the remarkable work they do. The Volunteer of the Year Award goes to an individual who demonstrates a considerable commitment to home care or hospice, a notable impact by strengthening the lives of patients and families, and serves as an inspiration to others.

To learn more about volunteering at Carolina Caring or to sign up for its next volunteer training session, call 828.466.0466 or contact the Volunteer Services department at volunteer@CarolinaCaring.org.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

Veterans Bond Over Horsemanship Skills in May, Regular Coffee Group Meeting Resumes in June

Veterans connect with fellow veterans through therapeutic horseback riding at Shining Hope Farms

Veterans Coffee Connection, a monthly coffee group for veterans of all ages and branches of military service sponsored by Carolina Caring, recently took a break from its regular location to meet at Shining Hope Farms in Conover, N.C. Tours of the facility were provided and information was shared about the farm’s Saddles and Salutes program, which serves veterans as part of its support for veteran wellness. Through this program, veterans are taught riding and horsemanship skills, which have physical and emotional benefits, while getting an opportunity to bond with other veterans.

The Veterans Coffee Connection meets on the second Wednesday of each month and will return to Outback Steakhouse in Hickory, N.C., for future meetings, starting at 8:30 a.m.

The group is designed to be a welcoming place for veterans to meet other veterans in the area. This free gathering is a great place to share a cup of coffee, enjoy tasty doughnuts provided by Krispy Kreme and swap stories.

The Carolina Caring for Veterans program is proud to be a Level IV partner of the We Honor Veterans program, an awareness initiative spearheaded by the National Hospice and Palliative Care Organization and the U.S. Department of Veterans Affairs.

For more information, please contact Cindy Stamey, Carolina Caring’s Director of Community and Veteran Relations at cstamey@carolinacaring.org or by calling 828.466.0466.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

Stroke Patients: The Importance of Palliative Care

Understanding Stroke

The brain is the most powerful organ in our bodies, and when it's damaged due to lack of oxygen or blood, a stroke may occur. There are two types of strokes. An ischemic stroke is caused by blockages in the blood vessels near your brain. This type accounts for about 80% of all strokes. Hemorrhagic stroke is a dangerous condition that can happen at any time. Hemorrhagic strokes occur less frequently, and are caused when a blood vessel leaks or ruptures in your brain.  

Factors that increase your risk for stroke include smoking cigarettes, high blood pressure, a family history of stroke, high cholesterol or atrial fibrillation (irregular heartbeat). Maintaining a healthy lifestyle, including quitting tobacco, may help reduce your chances of having a stroke.

What is Palliative Care?

Palliative care is a type of specialized medical treatment that focuses on giving you relief from symptoms and stress related to serious illness. It's offered by expert teams that include doctors and nurse practitioners who help people facing serious health conditions, such as complications from a stroke, have a better quality life — even if they are undergoing curative treatments.

How Can Palliative Care Benefit Stroke Survivors?

The symptoms of a stroke can be overwhelming, so it is important to seek treatment as soon as possible. You may experience numbness or weakness in your face, arms or legs. You may have trouble speaking or understanding speech. You may also experience headaches, loss of balance, dizziness or blurred vision. To minimize the damage caused by a stroke, you should seek immediate attention as soon as symptoms begin. If not treated properly, these symptoms may lead to long-term complications, such as paralysis or weakness on one side of the body (hemiparesis).

If you have suffered a stroke, your palliative care team can help you with the symptoms you are likely to experience afterwards, whether they are short term or permanent. They can help you manage muscle weakness and other discomfort, as well as problems with memory, speech or vision. They'll also give advice on medication management depending upon the stroke’s cause (blockage vs. hemorrhage) so you can make informed decisions about your care.

Your palliative care team will also be there for you to talk about future needs and getting the right care at home. These specialists can help you make decisions about whether living with a feeding tube is an option worth considering, in order to alleviate some symptoms and provide relief without side effects.

Palliative care is an essential component of medicine that focuses on the whole person. It's here to help you and your family cope with the effects of stroke as well as caregiver stressors such as depression/anxiety, all while enhancing communication between you and your doctors in order to provide the best understanding about your goals going forward.

Where Can I Get Palliative Care?

For those who are caring for someone who has had a stroke, or for patients living with the long-term effects of the condition, Carolina Caring offers comfort and support throughout the recovery process. From diagnosis to rehabilitation, we can help make each day more comfortable by providing services anywhere patients call home, including your residence, hospitals, assisted living centers, nursing homes and in outpatient clinics located in China Grove, Gastonia, Huntersville, Morganton, and Newton, N.C.

For more information about Carolina Caring’s Palliative Care Program, visit CarolinaCaring.org/palliative-medicine or call 828.466.0466.

Carolina Caring Holds Memorial Day Event to Honor Veterans

Left to Right: Veterans Ken Poovey, Robert Paysour, Earl Odom

In acknowledgement of the Memorial Day holiday, Carolina Caring veterans, staff members and volunteers gathered at the serious illness provider’s Salute to Heroes Memorial to honor those who have served our country with pride. Flags were placed around the memorial, representing each veteran Carolina Caring has had the privilege to serve.

“We’re honored and humbled to care for the veterans in our community,” says Scott Lofland, VP of Palliative Care Operations and U.S. Air Force veteran, who led the ceremony. “As an organization, we wanted to take this opportunity to recognize those who have sacrificed so much to ensure our safety and freedom.”

The event began with bagpipes played by Darryl Brown, followed a presentation of colors and “Taps” bugle call by the Catawba County Sherriff’s Department Honor Guard. Carolina Caring’s Chaplain Bruce Dayton led everyone in prayerful thanksgiving before ending the ceremony, honoring the veterans who have touched our lives.

The Carolina Caring for Veterans hospice and palliative medicine program is proud to be a Level IV partner of We Honor Veterans, a national awareness initiative spearheaded by the National Hospice and Palliative Care Organization and the U.S. Department of Veterans Affairs.

For more information about Carolina Caring’s veterans program, please contact Cindy Stamey, Carolina Caring’s Director of Community and Veteran Relations, at cstamey@carolinacaring.org or by calling 828.466.0466.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

Carolina Caring Named One of Modern Healthcare’s Best Places to Work for Fourth Year in a Row

Shante Floyd, CNA, is a shining example of our engaged workforce.

For the fourth year in a row, Modern Healthcare has selected Carolina Caring as one of its Best Places to Work in Healthcare. The nonprofit serious illness care provider is being recognized for leveraging a profoundly engaged workforce to create a culture of excellence that consistently delivers innovative, compassionate care. In 2021, Carolina Caring ranked No. 4 on the list. Modern Healthcare will publish a special supplement featuring a ranked list of all the winners in its Oct. 3 issue.

This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with the Best Companies Group on the assessment process, which includes an extensive employee survey.

“We are so proud to be recognized as an organization where our employees feel valued for their contributions,” says President and CEO Dana Killian. "We see firsthand how they go above and beyond every day in caring deeply about the people we serve."

"After the many stressors placed on the healthcare workforce during the pandemic and the resulting Great Resignation, we know those employees are battling burnout, increased work volumes and their own physical and mental health challenges," said Modern Healthcare Publisher Fawn Lopez. "The organizations that have focused significant resources and energy to support their staff throughout these especially challenging times deserve the loyalty of their teams and the recognition of the entire industry.”

Carolina Caring’s place on the list for 2022 will be announced on Thursday, Sept. 29, at the Best Places to Work in Healthcare awards gala at the Hilton Nashville Downtown in Nashville, Tenn.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit healthcare provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org.

Carolina Caring Salutes All Nurses During Nurses Week

Being a nurse is not easy, but it is one of the most rewarding careers out there. During Nurses Week, we want to recognize our outstanding team of hospice and palliative care nurses who go above and beyond and make an impact in big and small ways. Here are a few of the stories we heard from them:

Lisa Bumgarner, RN, spent hours with a sweet patient, curling her hair and getting her dolled up. Every single visit Lisa had made to this lady’s home, it seemed that what she most wanted was to get her hair done. So, Lisa and Traci, CNA, formulated a plan to make it happen. Traci washed and dried her hair, and Lisa arrived with a curling iron. The patient was nervous at first, but afterwards she was so grateful and had a smile from ear to ear. “This truly made her day,” says Lisa. “And her family was so thankful we took the extra time to make her feel better and put such a big smile on her face.”

Brittany Gettys, RN, loves hearing her patients’ stories. Her daughter asked her once what she wanted to be when she grew up, and her truthful answer was “a Disney princess,” but God had other plans. Brittany became the next best thing — a hospice nurse. Every day, she listens attentively to life legacies and love stories, and she considers it a privilege to see a different time through her patient's eyes. “It is an honor to work in Heaven’s waiting room,” she says. “I couldn’t imagine using my education or experience in a better way than to serve all of our wonderful patients and their families.”

Sarah Parks, RN, made keep sake jars for family members to take on their last beach trip together. One of her patients recently had a group of 17 planning a beach vacation, and it was a big deal for them. Knowing it might be her patient’s last trip, she made keepsake jars for the family to collect sand and seashells in. Sarah knows her patients are going to pass, but believes that her job is to help them and their families make the most of whatever time they have left together. “This is likely the most difficult time these families face, and to have something to remind them of a loved one makes my heart happy and fills my cup,” says Sarah. “It’s the reason I do what I do. I am a nurse to help people and maybe brighten their day in a dark time.” 

“There are things we do for these families daily without even thinking, and with no expectation of a ‘thank you,’ because it’s in our nature. Whether it be buying a princess crown at the Dollar Tree, a sweet little valentine, delivering a prayer shawl, or even just a little card on their birthday,” adds Sarah. “It’s those little things that make life less lonely for them and my heart swell up to see them.”

Dana Walker, RN, dresses up and decorates on holidays to bring patients joy. She has worked for Carolina Caring for many years, but it didn’t take Dana long to realize our patients and families needed a reason to smile, to laugh, and just enjoy life’s fun moments. That was when she had the idea to bring the fun to them. “It all started with reindeer ears at Christmas, bunny ears at Easter, and flocking yards with plastic flamingos during the summer,” says Dana. “To see the smiles and hear the laughter truly is the best medicine.”  

Marguerite Watkins, RN, treats her patients like family. She says she is blessed to care for every one of her patients — getting to know them and hearing their stories that make them who they are. She wants to know every one of her patients for the unique individuals they are because they are so much more than the disease that brought them to hospice. “People deserve the same care at the end of their lives as they do during the best years of their lives,” says Marguerite. “I feel privileged to be able to provide that care and support to my patients and their families.” 

These are just a few examples of the stories we hear every day from our RNs, and the people they care for. To all our incredible nurses, thank you for sharing your gifts, and providing comfort and peace of mind to those who need them most.

Meet Carolina Caring Foundation's 2022 Spokespet, Alamo

Laura Oden with Alamo

Carolina Caring Foundation has named Alamo, an adorable, fun-loving golden retriever, Spokespet of the Year. The nonprofit organization’s Cutest Pet contest was held in March to raise funds for Carolina Caring’s local Pet Peace of Mind® Program, which is aimed at helping hospice patients care for their pets.

To enter, pet parents were asked to make a donation to Pet Peace of Mind and submit a photo of their pet. The winner was chosen by popular vote — Alamo’s photo received the most likes on Facebook. Donations from the contest totaled more than $2,500, which will go toward pet services for patients who are unable to care for their pets while in Carolina Caring’s hospice program. Services include assistance with pet food, financial help with routine veterinary care, transporting pets to vet appointments, boarding, grooming, walking and more.

Originally from Texas, Alamo’s mom and dad, Barrett and Laura Oden, retired to Morganton, N.C. a few years ago. His name is an ode his home state: “Remember the Alamo." He is a cute and playful pup who loves going on walks and playing with his favorite toys — a stuffed puppy, rabbit and lamb. His favorite foods are Brussels sprouts, doggie ice cream and treats of any kind.

Alamo has beaten cancer three times in the past three years. After being told he had only nine months to live, the Odens found a procedure, hepatic embolization, that would not cure the cancer, but has extended his life.

Laura entered him in the Cutest Pet Contest because she supports Carolina Caring’s mission and the Pet Peace of Mind program. “Pet companionship is so instrumental to our overall health and well-being,” she says.  

She believes Alamo could have been a professional emotional support dog since he is very empathetic and is attuned to those around him. Eleven years ago, when she was recovering from a life-threatening illness, Alamo was there for her every step of the way, never leaving her side.

When she entered Alamo in the Cutest Pet Contest, she contacted all her friends on Facebook. Then friends contacted friends, family, co-workers and book clubs, generating 665 votes! Since Morganton is a very dog-friendly city, many people in town know Alamo, so Laura canvassed the area visiting local merchants, groomers, vets, dog walkers and even reached out to a doggie bakery in Houston, Texas.

“We’re thrilled about the enthusiasm around our 2022 Spokespet of the Year,” says Anne Bogen, Carolina Caring Foundation’s Executive Director. “With Alamo’s help, we will gain the resources we need to allow patients to complete their end-of-life journey without worrying about their pet’s current or future needs.”

About Carolina Caring
Carolina Caring, founded in 1979, is an independent, community-based, nonprofit healthcare provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling. Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

About Pet Peace of Mind
Pet Peace of Mind (PPOM) is a 501(c)(3) organization headquartered in Salem, Ore. Since 2009, PPOM has partnered with hospice, home health care organizations and hospitals to enrich the quality of life and well-being of their patients by providing training and programming to help local organizations care for the pets of their patients. Its vision is to ensure every critically ill patient has the support they need to maintain the loving bond with their pets, and that no pet is left homeless after the passing of their human companion. Pet Peace of Mind is a registered trademark of Pet Peace of Mind, Inc. Used with permission.