Carolina Caring Welcomes New VP of Marketing & Communications

Carolina Caring is pleased to announce Maria Reese as its new Vice President of Marketing & Communications. Reese is a seasoned leader with over 25 years of diverse experience in the public health, nonprofit, government, and private healthcare sectors. An expert in strategic planning, operations, leadership, marketing, and community engagement, she has been instrumental in the implementation of numerous community health and social responsibility campaigns, with a particular focus on vulnerable populations. Her community outreach projects have been shown to help remove barriers to care, thereby improving both health outcomes and the patient experience.

Her previous roles have included Founder of the healthcare consulting firm, InterConnect Health LLC, Senior Director positions at both Atrium Health and Get Well, a digital health company, Director of Community Services & Operations for the Mecklenburg County Health Department, and leadership roles at Catawba County Public Health and ALFA, the AIDS Service Organization based in Hickory, N.C. She is a frequent contributor to publications on community health and the social determinants of health and is a co-author on a chapter in the book, “Both/And Medicine and Public Health Together.” She holds both bachelor’s and master’s degrees.

“We’re thrilled to welcome Maria to Carolina Caring.” said Christina McNally, Chief Strategy Officer. “She has a proven track record of leveraging her background and skills in strategic communications and community outreach to capture and share compelling stories, which is the core of marketing. As a community and health advocate, Maria has a strong commitment to fostering a deep understanding of community needs, and then developing evidence-based solutions to address complex problems. Her dedication to ensuring everyone has equitable access to quality healthcare aligns perfectly with our patient-centered approach to care.”

“I have seen firsthand how this organization’s care comforts, uplifts and supports families navigating serious illness,” said Reese. “I have dedicated my career to ensuring affordable and quality care for underserved populations, so joining this team of compassionate caregivers is a wonderful chance to pursue my passion for health equity in a new way. My mission is to find new and impactful ways to tell our patients’ stories to enhance awareness of, and access to, our vital services.”

Originally from Buffalo, N.Y., Reese now lives in Huntersville, N.C., with her husband, their two young adult children and two Australian Shepherds. She serves as an elected president emeritus and board member on the Town of Huntersville Greenway Bikes and Trails Commission, is a member of the Master of Health Administration (MHA) Advisory Board at Queens University, and volunteers at Roof Above, a homeless shelter in Charlotte.

Carolina Caring Foundation Names Tara Bland as Executive Director

Nonprofit serious illness care provider Carolina Caring is pleased to announce that Tara Bland has been selected as Executive Director of its philanthropic division, the Carolina Caring Foundation. In this role, she will lead all fundraising efforts in support of the organization’s mission by creating awareness about its vital services, building partnerships and securing gifts from individuals, businesses and charitable foundations.

A Hickory native, Bland comes to Carolina Caring Foundation from the nonprofit SALT Block Foundation (SBF), where she served as Executive Director for nine years.

Prior to SBF, Bland served as Membership Marketing and Event Director at Lake Hickory Country Club for 15 years. She is a graduate of St. Stephens High School and has an undergraduate degree in communications with a focus in public relations from Appalachian State University. She also holds a master’s degree in liberal studies with a focus in community engagement and leadership from Lenoir Rhyne University.

Bland serves on the board for Catawba Valley Young Life, Service League of Hickory and Rotary Club of Hickory. She is also President of Habitat for Humanity of Catawba Valley. In addition to her nonprofit work, she has been an event planner and consultant over 20 years. Tara and her husband Travis have two children, Marlee and Tucker.

“I could not be more thrilled to welcome Tara to the Carolina Caring family,” says President and CEO Dana Killian. “With her deep roots in our community and her extensive experience in philanthropy and outreach, she is the leader we need as we continue to expand our care to reach more patients than ever before. As a nonprofit, our ability to innovate is impacted by the support we receive from the community, and the dollars we are able to raise. With Tara heading up our fundraising efforts, I am confident we are positioned for continued growth in 2024 and beyond.”

“I look forward to working with the executive team to elevate the Foundation’s efforts, and help secure the future of Carolina Caring by cultivating the essential funding, resources and partnerships we need to deliver the highest quality care, now and in the future.” Bland says.

Carolina Caring Empowers Hospice Patient to Revisit Favorite Pastime

Carolina Caring’s compassionate hospice and palliative care empowers patients to make the most of each day as they navigate serious illness. Our patient, Barbara, has been under hospice care with Carolina Caring and has shared much about her life with her favorite Nurse, Kelly Avery, and Social Worker, Megan Elmore. She shared that her fondest memories were of fishing with her family on Lake Hickory. Whether from the bank or accessing her favorite fishing spots from a boat, Barbara loved it all.

After being diagnosed with chronic obstructive pulmonary disease and chronic heart failure, Barbara’s symptoms were getting increasingly harder to manage. She went from fishing once a week to once a month, to not having fished in over 2 years.

Carolina Caring’s specialized cardiac program is designed to help manage symptoms related to heart disease so patients can continue to live their life without frequent, disruptive visits to the Emergency Department. Thanks to multiple visits a week from her expert Carolina Caring care team, Barbara was able to build the confidence to once again cast her line and enjoy the great outdoors! 

Kelly and Megan coordinated with the Carolina Caring Volunteer and Foundation Departments to secure fishing licenses and gather together a spread of Barbara’s favorite foods at Dallas Park & Recreation ponds.

For just the second time in the past year, Barbara left the house. With the confidence of having her care team along to support her, Barbara enjoyed tomato sandwiches and snacks before taking her place at the water’s edge. She showed those in attendance how she ties the hook on the line, how much weight should be added, and the proper amount of worm to place on the hook. As turns were taken to hold the umbrella casting shade on Barbara’s face, you couldn’t help but see the beam of contentment she felt. Thanks to the success of this fishing trip, Barbara and her son, who was also present, have been inspired to plan more adventures.

“The goal is always to fill each day with purpose,” says Kelly. “Megan and I listened to Barbara and determined we could bring her some joy. It’s also pretty inspiring to see how the staff and volunteers in our organization jump into action when a special request is made like this.”

Carolina Caring Earns Prestigious 2023 Hospice CAHPS Honors Award

Nonprofit serious illness provider Carolina Caring has been named a 2023 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of surveying and advanced analytics for hospice organizations.

This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured by the patient and caregiver experience. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey satisfaction measures, as reported between April 2022 and March 2023.

“We are thrilled to receive this national recognition,” says Carolina Caring President and CEO Dana Killian. “This award unequivocally demonstrates that our expert, compassionate team truly is fulfilling our mission to help our patients and their families fill each day with purpose, and make the most of every moment.”

The awards are an exclusive recognition for hospice agencies that have selected HEALTHCAREfirst as their hospice survey partner. HCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions.

“We began our annual Hospice Honors Award program more than 10 years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Ronda Howard, Vice President of Revenue Cycle and CAHPS at HEALTHCAREfirst. “We congratulate Carolina Caring on their success and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”

For more information the Hospice CAHPS Honors program, visit www.healthcarefirst.com/hospice-honors.

Carolina Caring Named to Modern Healthcare’s National List of Best Places to Work for 2023

For the fifth year in a row, Modern Healthcare has selected Carolina Caring as one of its Best Places to Work in Healthcare. The nonprofit serious illness care provider is being recognized for leveraging a profoundly engaged workforce to create a culture of excellence that consistently delivers innovative, compassionate care. Modern Healthcare will publish a special supplement featuring a ranked list of all the winners along with the October 2, 2023 issue of Modern Healthcare.

This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with the Best Companies Group on the assessment process, which includes an extensive employee survey.

“Working alongside the most compassionate and inspiring healthcare workers is humbling. There is no better feeling than to see Carolina Caring staff being recognized for their commitment to our mission and community. I am honored that Carolina Caring is being recognized for the fifth year and we’re thrilled to be recognized as a place where employees feel valued for their contributions,” says Dana Killian, President and CEO of Carolina Caring. 

“An uncertain economy, staffing shortages and increasing demands for flexibility and remote work opportunities are forcing every business in the industry to focus on attracting and retaining talent in unprecedented ways," said Dan Peres, president of Modern Healthcare. "The 2023 Best Places to Work winners proved the value of understanding what employees want — and need — today. The healthcare industry is going through a period of extraordinary change. Having the right people in place is more critical than ever, and the winning workplaces understand that taking care of employees is central to business success.”

Carolina Caring will find out their ranking on the Best Places list and be celebrated at the 2023 Best Places to Work in Healthcare Awards Gala taking place September 28 at the Renaissance Chicago.

Carolina Caring to Provide Trusted Care to South Carolina

Carolina Caring has been a respected provider of compassionate, serious illness care to the residents of Western North Carolina since 1979 and is now partnering with Four Seasons and Teleios Collaborative Network to bring innovative, quality, hospice services to communities in South Carolina.

This new organization, called Caring Seasons Health, is now offering trusted hospice care to York and Lancaster Counties in South Carolina. Founded by three non-profit organizations, Caring Seasons Health offers physical, emotional, and spiritual support to both the patient and family in their private home, a nursing center, retirement community, or wherever they call home.

“We are so grateful for the opportunity to serve our neighbors with quality, compassionate hospice care that will allow them to spend precious time with their loved ones in their home setting,” said Leah Maul, Chief Operating Officer of Caring Seasons Health of South Carolina. “If you aren’t sure what hospice is, think you or a loved one might need our services, or want more information, please contact us. We understand how overwhelming this season of your life may be, and we are here to help.”

Caring Seasons is a trusted collaboration between two nationally recognized, award-winning serious illness care organizations, Carolina Caring and Four Seasons as well as Teleios Collaborative Network. With a combined 90 years of experience in providing serious illness care in North Carolina, the two organizations and their supporting network bring a wealth of experience, innovation, and trusted care to communities in South Carolina.

“Providing trusted care to the community has been the mission of our founders for many years and is the mission that motivated us to form Caring Seasons. Every individual deserves respect, compassion, and dignity, and our Caring Seasons Team makes that possible, said Dr. Millicent Burke-Sinclair, President and CEO of Four Seasons, The Care You Trust, a founding partner.”

The mission of Caring Seasons Health is to “Enhance Life Through Trusted Care.” Hospice Care is specialized medical care providing pain and symptom management, emotional, and spiritual support to patients who no longer seeking curative treatment and for whom life expectancy is 6 months or less. This care is provided by an interdisciplinary team of hospice professionals including Physicians, Physician Assistants, Nurse Practitioners, CNAs, Social Workers, Chaplains, Volunteers, and other specialists who work together with your primary healthcare provider.

“We have very much appreciated the warm welcome we have received from the SC community, and we look forward to making a positive impact on the community by leveraging the experience and expertise of our founding organizations,” said Dana Kilian, President and CEO of Carolina Caring, a founding partner.

While Caring Seasons Health is new to South Carolina, the founding hospices have been providing quality health care for over four decades. Located at 100 Main Street, Suite 204 in Fort Mill, SC Caring Seasons Health offers in-home Hospice Care. For more information, visit CaringSeasons.org or call 803.369.6255.

Carolina Caring Launches Innovative Solution to Staffing Crisis with CNA Training and Job Placement Program

Carolina Caring is leading the way in healthcare innovation by offering a creative solution to a nationwide problem — the shortage of Certified Nursing Assistants (CNAs) to care for the rapidly aging Baby Boomer generation. In response to this staffing crisis, the serious illness care provider’s Center for Leadership & Learning has launched a state-approved CNA Training Program designed to provide expert education and immediate job placement.

The nine-week training is held at the nonprofit organization’s Newton campus, 3975 Robinson Road, and taught by licensed nursing instructors, who prepare students for the demanding North Carolina CNA certification test. Students are paid during their training and those who successfully complete the program and earn their certifications are then offered positions with Carolina Caring. Since the program launched in March, 8 students have successfully completed the program and were hired as permanent staff.

“We have found that many people who are passionate about helping others and wish to start a career in healthcare are held back by their financial circumstances,” says Dana Killian, Carolina Caring’s President & CEO. “Our CNA Training Program helps removes some of those barriers. Not only is the training itself paid, we provide books and other supplies, equipping each student with everything they need to become a CNA and successfully start work immediately.”

“Carolina Caring has always been a trailblazer in finding new ways to bring high-quality, compassionate care to those who need it most, and this is just one more way can serve our community,” says Sue Nelson, Carolina Caring’s Chief Operating Officer.  “Our Center for Leadership & Learning is proud to work in tandem with learning institutions like Catawba Valley Community College (CVCC) and others in the region to offer vital education in support of the healthcare industry.”

If you or someone you know dreams of starting a career in healthcare, but you don’t know where to start, apply to the Carolina Caring CNA Training Program by calling 828.466.0466. The next session will be starting in August of 2023.

Giving Comes Full Circle at The Hospice Resale Shop

When you walk through the front door of The Hospice Resale Shop you are greeted by friendly faces and a sea of treasures. Many of those treasures come with a story and others one can only wonder about. Donors give an abundance of items each day, ranging from clothing, furniture, vintage pieces, and unique things you don’t know you need until they “speak” to you. There’s something for everyone.

The store attracts an array of people, and many make the shop a regular visit within their weekly routine. Their familiar faces brighten with anticipation as they navigate through the aisles searching for an item that makes them smile. We learn their names and they become our friends. The Hospice Resale Shop is so much more than just a thrift store; it’s a warm, inviting place which holds memories of the lives within our community.

Each week or two, an incredibly special customer visits enthusiastically to see what new arrivals await him in the book section. AJ, a Conover School student and member of Concordia Church, spends most days with his Aunt Jerri Alice and Cousin Maggie Lou Alice. Twenty-three years ago, AJ was born with a brain defect. The doctors said he would never walk or eat on his own, but this precious boy was surrounded by mountains of love along with countless prayers. Over time, the family watched blessings take place in light of a heartbreaking diagnosis. AJ’s “Grammy” was one prayer warrior who persistently prayed for him. God answered those prayers, allowing AJ to overcome some of the barriers the doctors said he would face. He walks, bringing joy to everyone he meets, and he enjoys eating his favorite foods such as gummies, Chick-Fil-A, and Dr. Pepper. He might even share with you!

On a typical morning, AJ rides along with his aunt (sometimes Grammy comes, too) to drop Cousin Mary Elizabeth off for classes at Lenoir-Rhyne University. Then the fun begins with a stop by The Hospice Resale Shop. With his contagious smile, AJ steps into the shop and asks for Kevin, his favorite sales associate. He and Kevin take off towards the back of the shop where shelves are filled with every size and color of book. Bibles are what he’s searching for, and Kevin is happy to assist his buddy. AJ looks closely and inspects the details, then chooses one or two. He collects them, but he is not keeping them for himself. AJ has a mission…a ministry. Kevin knows how important finding a Bible is to AJ, so he always has a backup plan. Since he can’t stand the thought of AJ leaving empty handed, he keeps a Bible or two behind the register, just in case AJ can’t locate one on the shelves.

AJ totes a Bible-filled bookbag everywhere he goes; he’s in search of souls with whom he can share. Some of the bibles are worn and have beautiful gold-edged pages. Others are filled with neon highlighted verses that were sure to have held special meaning to a previous reader. “You have one?” AJ can be heard saying as he holds up a Bible to a new friend he meets.

“He’s a blessing in life. God took what could be perceived as a tragedy and made it beautiful,” said Jerri Alice. “He has child-like faith and opens conversations with people we would not otherwise meet.”

AJ impacts the lives of those he encounters, just as Carolina Caring impacts lives by providing exceptional care to those in need. The Hospice Resale Shop donors play a significant role as well when they part with and generously give their belongings, as well as those of their loved ones, which in turn provides essential resources for patients who cannot afford the care they need. These donations create an unbroken circle, making boundless things possible. They serve as a reminder that human kindness still flourishes in an uncertain and seemingly unfair world.

Some of AJ’s family members have had the blessing of being served by Carolina Caring, the nonprofit organization which oversees The Hospice Resale Shop. This is just part of the reason AJ’s Aunt enjoys giving back to the organization. “They were very good to our family,” remarked Jerri Alice. “You can call them in a crisis and know you’re not alone.”

“AJ always brightens our day when he visits us at the shop, and we get to see the look of happiness on his face when he finds more Bibles to buy for his bookbag. We are just so grateful that we can be a part of helping AJ serve his mission of sharing Bibles with those around him. He just spreads joy everywhere he goes,” shared Charity Hand, The Hospice Resale Shop Store Manager. “When you donate your items to us, not only are you giving to our mission of serving patients of Carolina Caring, but you are also giving these things a second chance to be used and treasured by someone else. You have a choice of where to donate and we are so grateful for the donors who choose us. Sometimes, these items move on to serve an even greater meaning and purpose, such as AJ’s Bibles! You just don’t know the impact of what your donation can make on someone’s life.”

The Hospice Resale Shop, located at 51 14th Ave NE, is part of the Carolina Caring Foundation, which supports patients under hospice care as well as Carolina Caring’s Cardinal Kids program.

All net proceeds from sales of gently used clothing, jewelry, furniture and household goods directly serve patients of Carolina Caring.

A Gift of Lifelong Friendship Brings Peace at the End of Life

Throughout history, differences in race, ethnicity, economic status, and religion have sometimes been used as obstacles to keep people separate. But true friendship surpasses all those barriers.

Anyone who has enjoyed a lifelong, loyal friendship considers themselves blessed - they always have someone to count on throughout the turning tides of life. Charlie Connor and Harold Wilson, both natives of Catawba County, and graduates of Bunker Hill High School in Claremont, were those types of friends. Although a difference in age, the small-town friendship soon blossomed into a special bond.

Sports were a common interest between the young men. Harold was a 1968 graduate of Bunker Hill, where he was one of the first Black athletes to run track, play football, and basketball. He then went on to proudly serve his country in the Army; including Vietnam. Charlie graduated from Bunker Hill High School a few years after Harold in 1975.

The years flew by, as they do, but the men remained close. A few years ago, Charlie realized he hadn’t heard from Harold in a while. He learned that Harold was in the hospital, so of course, Charlie and another mutual friend went to visit. They soon discovered that Harold was not doing well and needed surgery, but the doctor told him that his heart was too weak. Charlie asked Harold, “Do you know how sick you are?”

Charlie knew time was crucial to help his friend. Another schoolmate, Jennie Connor (no relation to Charlie), came to mind as someone who might have resources to help. At the time, Jennie was the Executive Director of Catawba County United Way. She not only referred Harold to Carolina Caring for hospice services but assisted with obtaining the information needed to get placement for his care.

A plan fell into place and that very day, Harold was transferred to the Hospice House at Carolina Caring in Newton. When Harold arrived and looked around, he said jokingly to his dear friend Charlie, “How did you get a Black man into a place like this?” Charlie smiled and replied that it was not about his color but about his health. This was where he needed to be.

Harold was blessed to spend his final hours surrounded by his loving family and friends, in a place devoted to providing heartfelt care, comfort, and peace to those experiencing the end of life’s journey. No one knows when their time will come to a close, but many know in their hearts, without a doubt, that the gift of true friendship, which transcends everything, is priceless in this world.

Carolina Caring and Health Recovery Solutions Partner to Expand Remote Patient Monitoring Services

Nonprofit serious illness provider Carolina Caring and Health Recovery Solutions (HRS) are partnering to expand patient access to telemedicine services. Through an online platform provided by HRS called Remote Patient Monitoring (RPM), Carolina Caring can track patients’ symptoms and continuously monitor vital signs in an effort to decrease hospital admissions and unnecessary emergency room visits, which leads to a better quality of life overall.

HRS provides telehealth and remote patient monitoring solutions for the healthcare industry. Its products help providers deliver virtual care, increasing efficiency while improving levels of wellness at home.

“The patient experience is at the heart of everything we do,” says Carolina Caring President and CEO Dana Killian. “That's why Carolina Caring strives for excellence in all areas, including technology that enhances patient care and advances how people are able to receive it."

With the rise of remote patient monitoring, healthcare providers are finding new ways to provide care. The World Health Organization has revealed that about 90% of countries have experienced some form of disruption in essential healthcare services. This has prompted an increase in virtual models like RPM, where patients are monitored from anywhere with internet access.

"At Carolina Caring, our focus is to improve our patients’ quality of life by closely managing their care and tailoring treatment to each patient's unique needs, whether it be caring for patients with advanced heart disease, chronic obstructive pulmonary disease (COPD) and other conditions," said Virginia Duany, D.O., Chief Medical Officer at Carolina Caring.

The RPM program will provide patients with a 4G Samsung tablet and Bluetooth biometric monitoring device to track their vital signs, symptoms and medications. They will also be offered the option for virtual follow-up care at home through an online platform that is tailored specifically toward their treatment goals.

With a constant stream of data, the Carolina Caring team will be able to monitor patients' vital signs in real time on an ongoing basis. Providers will also remain in close contact with patients through various communication channels, such as text messaging and phone calls via the tablets. The team can respond quickly to changes in symptoms or vitals to enhance their care.

Annette Walker Celebrates 30 Years of Service

Annette Walker, Director of Grief Services at Carolina Caring, was recently honored for 30 years of service. She started her career with Carolina Caring in May 1992 as a social worker and counselor helping those in some of the most difficult times of their lives.

A Tea themed “Thir-TEA” year celebration for her love of sweet tea was enjoyed by Annette’s family and the Carolina Caring staff. There was no shortage of kind words and admiration in speeches given by those who work alongside the honoree.

“Annette’s passion for her work is unparalleled,” says Kelly Tate, Vice President of Community Relations at Carolina Caring. “She walks alongside those who are grieving allowing them to share their story; and helps them to find their way through grief, in their own time. She is truly a blessing to many.”

During her tenure, Annette has mentored graduate students in the social work and counseling fields. She has provided guidance to hospice social workers, chaplains, and counselors imparting her wisdom and experience. She now dedicates herself to the bereaved families whose loved ones have been cared for as well as working with people from the community who have suffered a loss.

Long-time friend and co-worker, Kim Dowell says, “Annette has made it her life’s work to ease the heartache of people facing difficult days. I have experienced her wisdom and insight on a personal level as we have navigated life during our thirty-year friendship. I am so thankful our community has her as a resource and that I have her as a friend.”

Annette’s knowledge and experience with Carolina Caring goes far beyond excellence. Her dedication to families and friendship with her teammates is unmatched. Thank you Annette, for the numerous gifts and talents you’ve shared with so many.

“In recognition of my thirty years at Carolina Caring, I was touched by the attention given to the details of the celebration party; my favorite drink, dessert, and decorations made me feel special. I am humbled by the kind words spoken and I feel valued and appreciated,” shared Annette. “I was once more reminded of how blessed I am to work at Carolina Caring and be able to fulfill my passion of serving the community.”

Tyler’s Pumpkin Patch

When the autumn leaves and breeze roll in and everyone gets in the mood for everything “pumpkin,” who doesn’t want to visit a pumpkin patch?  Those gleaming big and small balls of orange seem to call out to us to take them home and celebrate this beautiful time of the year. 

It was no different for a teenager named Tyler who wanted to take his little cousin Olivia to see the pumpkins. But Tyler’s health made it difficult to fulfill his wish. That’s when Carolina Caring’s Cardinal Kids and volunteer staff jumped into action and made his dream come true. They brought the pumpkin patch to him!

Tyler’s mom Brenda and sister Dani, along with out-of-state relatives attended and the whole family was able to make beautiful memories of fall fun, including painting pumpkins provided by Josh’s Farmers Market in Mooresville. No party is complete without some delicious treats so a special “thank you” goes out to volunteer Carolyn Festa for some beautifully decorated, homemade cookies for the special occasion.

Tammy Jensen Named Chief Financial Officer

Carolina Caring has promoted Tammy Jensen to Chief Financial Officer for Carolina Caring. In her new role, Jensen will oversee the financial initiatives and technological direction of the nonprofit organization, which serves patients who face a serious illness across 12 counties throughout western North Carolina.

"Tammy Jensen is a perfect fit for the position of Chief Financial Officer at Carolina Caring,” says President and CEO Dana Killian. “Her knowledge and wealth of experience will be invaluable as we continue to move forward with our plans for growth and long-term sustainability."

Jensen is a seasoned professional with more than 18 years of experience at Carolina Caring, and a wealth of knowledge about billing and revenue cycle management. Previously, she served in an accounting role with the regional CPA firm of Davidson, Holland and Whitesell LLC, where she focused on cost-report audits for healthcare organizations across the state of North Carolina. 

"I'm honored to work as Chief Financial Officer at Carolina Caring and protect the vital assets of our organization," says Jensen. "Our core values are what motivate me every day — I’m excited to bring my knowledge and experience to support ongoing growth as serious illness care continues to evolve."

Dr. Virginia Duany named Chief Medical Officer for Carolina Caring

Virginia Duany, D.O, has been promoted to Chief Medical Officer at Carolina Caring. In her new role, she will help ensure the highest quality of medical care is delivered while overseeing daily operations and nurturing the spirit of the nonprofit's clinical team as the organization continues to rapidly expand. 

"We are thrilled that Virginia Duany has accepted the position as Carolina Caring's Chief Medical Officer,” says President and CEO Dana Killian. “Her knowledge and wealth of experience will be invaluable assets as we continue serving those with serious medical conditions in greater numbers than ever before."

After receiving her Bachelor of Science degree at Barry University, Dr. Duany completed her medical training at Nova Southeastern University College of Osteopathic Medicine. She is a member of the American Osteopathic Association and American Academy of Hospice and Palliative Medicine.

She chose to pursue hospice and palliative medicine because of its holistic approach to patient care – it offers support to patients medically, emotionally and spiritually, as they face serious illness.

With nearly 15 years of healthcare experience and an expert at developing comprehensive medical plans for patients, Dr. Duany works to ensures every member on the nonprofit’s hospice team is knowledgeable about each patient’s plan of care so they can provide personalized treatment options that best suit their healthcare needs.

"I am humbled and excited to work as Chief Medical Officer at Carolina Caring and support our mission of providing world-class care," says Dr. Duany, "I've always been motivated by the opportunity to improve people's lives, so leading our healthcare teams as they help our patients navigate their illnesses is rewarding on many levels."

Gary's Postcard Surprise

Social Worker Amy Norris with Gary

Amy Norris, a social worker at Carolina Caring, is passionate about helping those in need, and that often means going above and beyond to help her patients make the most of each day. Recently, her patient, Gary, expressed how much he missed traveling, and it sparked an idea. Through social media, Amy and Carolina Caring asked the community to send Gary postcards from their summer vacations to cheer him up. The request quickly went viral, with community members expressing their interest in getting involved and encouraging others to do so as well. Cards were mailed to Carolina Caring from all over the world.

When Amy brought the huge pile of postcards to Gary, he was overwhelmed with happiness and even teared up at everyone’s kindness. Many of the cards had inspirational messages on them, along with scripture that wished him well in his journey ahead.

Gary started his globetrotting adventures as a young man, with a few dollars saved up from birthday presents and Christmas celebrations. Now, many years later, he is unable to continue his travels due to his health and other challenges. The postcards are the next best thing. They brought to mind some of his favorite memories — exploring new places and experiencing different cultures in faraway lands like China, Singapore, Thailand and France.

Gary was so excited to show Amy the cards he got from all over. She loved hearing about how each one made him feel, and it inspired her even more in her vocation as a social worker. "It's so touching to see the community come together for Gary," says Amy. "It’s been so uplifting to see his reaction to the postcards he has received — each and every one made his day."

Carolina Caring Celebrates Three Years of Cardinal Kids

Cardinal Kids Director Dannelle Hester blows bubbles with our first pediatric palliative patient.

Carolina Caring’s Cardinal Kids Program recently held a special event to celebrate how much progress the pediatric program has made in just three years. Staff, board members and other supporters gathered for the happy occasion, where it was announced that the program has delivered expert palliative and hospice care to more than 100 seriously ill children and their families.

The program was inspired by the personal experience of Dannelle Hester, the program’s Director of Pediatric Palliative Care, whose son, Ethan, was the first child served in the organization’s Catawba Valley Hospice House. “When my son experienced a serious illness, we longed for the emotional and physical support that comes from a program like Cardinal Kids,” says Dannelle. “The holistic approach offered by the program really supports families and gives them time back to spend with their children.”

Established and funded as part of a grant from The Duke Endowment in 2019, this unique pediatric specialty program began as a pilot and quickly grew throughout its first three years. Currently, it is funded partially by Medicare, Medicaid and private insurance, but the program is primarily supported by fundraising dollars secured by Carolina Caring and Carolina Caring’s Foundation. 

While other pediatric palliative programs deliver home-based, private-duty nursing, Cardinal Kids offers a full spectrum of pediatric specialty care for children ages 0 to 18 through home visits by board-certified doctors and nurse practitioners. By bringing together different pediatric health care specialties under one program, parents don't have to face serious illness alone or jump through hoops to try to find what treatment protocols are best suited to their child’s individual needs.

“Cardinal Kids is a wonderful program that I am so grateful for,” said Kerry Fleenor, Mother of Emily Fleenor, the first child served by the Cardinal Kids program. “The support we received was unparalleled and made all the difference in helping our family heal.”

Another unique feature of Cardinal Kids is the prenatal program for families who have discovered their babies may be born with a life-threatening condition — news of which can be overwhelming.

“I am humbled and reminded of our mission and purpose when our team shares stories of walking along side parents when their child is experiencing a life-threatening illness,” says Dana Killian, President and CEO of Carolina Caring. "We're so honored to support families in our community during some of the most difficult times in their lives."

For more information about the Cardinal Kids program, visit CarolinaCaring.org/cardinalkids.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit healthcare provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org.

Carolina Caring Announces 2022 Scholarship Recipients

Carolina Caring, a regional serious illness provider, is pleased to announce that Madison Greene and Hannah Spurling have been selected as winners of its 2022 VolunTeen Scholarships. These $500 awards recognize young adults who generously give their time and talents to support Carolina Caring’s patients and families. The scholarships are made possible by generous donors.

Madison is a graduate of Langtree Charter Academy in Mooresville, N.C., and has been volunteering as a greeter at Carolina Caring’s Catawba Valley Hospice House for more than two years. She has also assisted with special projects, including Easter baskets for the nonprofit’s pediatric program. She has decided to pursue a career as a nurse and will be attending Gardner Webb University this fall in order “to learn everything that I can."

Hannah is a graduate of Burns High School in Lawndale, N.C., and has been a greeter at the Catawba Valley Hospice House for more than a year. She has also assisted with administrative duties such as mailing inspirational cards to patient families. She will attend Appalachian State University this fall and is “excited to pursue a degree in counseling to help those who need it most.”

Carolina Caring’s VolunTeen Program includes 17 young adults ages 14 to 18 who give back to the community while learning important life lessons. “I’m so proud of these exceptional young women,” says Dana Killian, Carolina Caring President and CEO, “As they start their journey toward becoming future leaders, I have no doubt they will continue to make helping others a priority."

To apply for this scholarship, applicants must be current teen volunteers at Carolina Caring and accepted to institutions of higher learning. For more information about volunteering for all ages, visit CarolinaCaring.org/volunteer-opportunities or contact the volunteer department directly at 828.466.0466.

Carolina Caring, founded in 1979, is an independent, community-based, nonprofit health care provider. It specializes in programs that offer relief from chronic conditions, serious illnesses, and the challenges they bring, including palliative medicine and hospice care for all ages, primary care and grief counseling.  Currently, Carolina Caring serves 12 counties across western North Carolina and the Charlotte Region. For more information about Carolina Caring, please call 828.466.0466 or visit www.CarolinaCaring.org

A Daughter's Story of Love and Care

Jeanie Decker (left) and Rowena Greene (right)

Rowena Greene's wit and humor shined through, even as dementia began to take its toll on her. Her daughter, Jeanie Decker, recalls spending summer afternoons with her mother at her grandmother’s fishpond, Poplar Fish Lake, which was a precious spot for them.

Rowena would help her mother with some of the duties around the lake and Jeanie would fish and enjoy time with her mom and grandmother. It was a time of fond memories for Jeanie in the small town of Sawmills, N.C.

But as time went on and Rowena’s disease progressed, it became more difficult for Jeanie to care for her. So, she decided to call Carolina Caring, a local serious illness care provider, for supportive hospice care.

"It was a long and difficult journey following my mother’s dementia diagnosis,” says Jeanie. “I am so very thankful to have experienced such love from the nurses, aides and volunteers at Carolina Caring, who had endless compassion as they assisted with Momma’s care."

Jeanie and Rowena's lives were touched by so many special people at Carolina Caring — including Harley Hood, a CNA who bathed Rowena every week; Tonya Church, a social worker who sat and told her stories; Chaplain Bruce Dayton, who brought light when both mother and daughter needed it most; and Cherri Scronce, RN, and Kathy Greiner, RN, who compassionately cared for Rowena. Jeannie is also grateful to Vivian Scott, a volunteer who frequently brought beautiful cards to her mother's room at the Catawba Valley Hospice House. What a joy it was for her to read them to her mother.

“Carolina Caring made the end-of-life process so much easier,” says Jeanie. “They gave us peace of mind knowing everything would be taken care of, so we could focus on the important things in life — and experience peace and comfort during mom’s last days.”

Dana Walker, RN, Provides Holistic Care that Inspires

Dana Walker, RN

Dana Walker, RN, has been named a “Care as It Should Be” Award Recipient by Teleios Collaborative Network (TCN). As part of this national recognition, she will receive a cash award to use to further her education or celebrate with her team. TCN supports nonprofit serious illness providers across the country with programs and services that allow them to better serve patients and advance their charitable missions.

Dana is a humble leader who is always looking for ways to empower those around her and help them grow in knowledge while developing skills to reach their full potential as caregivers. Her holistic approach to care makes her stand out. While many hospice and palliative care providers are deeply committed to the holistic needs of their patients, she tunes in to the unspoken needs of patients – to be heard and recognized.

Dana's dedication to her patients is inspiring. She will do almost anything for them, and their happiness is what brings joy in the work she does every day. From dressing up as a superhero or creating an unforgettable fishing trip to creating one more lasting memory, she has a knowing that it may be the final time her patients and families share these precious moments.

She has worked for Carolina Caring for many years, but it didn’t take her long to realize our patients and families needed a reason to smile, to laugh, and just enjoy life’s fun moments. That was when she had the idea to bring the fun to them. “It all started with reindeer ears at Christmas, bunny ears at Easter, and flocking yards with plastic flamingos during the summer,” says Dana. “To see the smiles and hear the laughter truly is the best medicine.”  

Her passion for providing care is matched only by her thirst to learn. She consistently collaborates with physicians, social workers and other nurses and nursing aides in order to best deliver comprehensive care. She is always honing her skills to provide excellence in what she does for each patient encounter.

Dana is dedicated to serving people from all walks of life and has developed personal insights about what it means to be truly helpful. She advocates on behalf of caregivers - young and old, rich and poor, as well as family members at any point during the patient’s journey. She cares deeply for each individual person and is thoughtful, both professionally and personally, when interacting with her patients with gives consideration towards cultural sensitivity.